Privacy

    This Privacy Policy governs the manner in which ABIA LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by ABIA LLC.

    Personal identification information

    We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

    Non-personal identification information

    We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

    Web browser cookies

    Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

    How we use collected information

    ABIA LLC may collect and use Users personal information for the following purposes:

    • – To improve customer service
      The information you provide helps us respond to your customer service requests and support needs more efficiently.
    • – To improve our Site
      We may use the feedback you provide to improve our products and services.
    • – To process payments
      We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • – To send periodic emails
      We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
    • – To send text messages
      We may send you text messages regarding services you have scheduled with us. These messages may include appointment reminders, confirmations, and other important information about your service. We will only send you text messages if you have opted in to receive them. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us.

    How we protect your information

    We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

    Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

    Sharing your personal information

    We do not sell, trade, or rent User’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

    We respect your privacy and will not sell or share your phone number with any third parties.

    Third-party websites

    Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

    Advertising

    Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

    Google Adsense

    Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non-personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://www.google.com/privacy_ads.html

    Changes to this privacy policy

    ABIA LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

    Your acceptance of these terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

    Contacting us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
    877-225-1914

    SMS Terms of Service

    By opting in to receive SMS messages from SOLO® Pool table movers (“we,” “us,” or “our”), you agree to the following terms and conditions:

    1. Program Description

    We may use SMS and MMS messages to provide:

    Appointment reminders
    Order updates
    Promotional offers
    Service notifications
    Customer support messages
    Other relevant business communications
    Message frequency may vary depending on your interactions with us.

    2. Opt-In

    By providing your mobile number and opting in through our website, online forms, checkout process, customer support, or keywords, you consent to receive recurring SMS messages from us.

    Your consent is not a condition of purchase.

    3. Opt-Out

    You can opt out at any time by replying “STOP” to any message we send.
    After doing so, you will receive a confirmation message, and no further messages will be sent unless you opt in again.

    4. Help

    For help, reply “HELP” to any message, or contact us at:
    Email: appointments@solo-brands.com
    Phone: 541-207-0220

    5. Message & Data Rates

    Message and data rates may apply.
    You are responsible for any charges from your mobile carrier.
    Carriers are not liable for delayed or undelivered messages.

    6. Supported Carriers

    Message delivery is subject to the capabilities of your carrier. Supported carriers may include (but are not limited to): AT&T, T-Mobile, Verizon, Boost Mobile, MetroPCS, and others.

    7. Privacy

    Your information will be handled in accordance with our Privacy Policy.

    We do not sell or share your phone number with third parties for marketing purposes.

    8. Changes to Terms

    We reserve the right to update or modify these SMS Terms at any time. Changes will be posted on this page with a revised “Last Updated” date.

    9. Eligibility

    You must be:

    At least 18 years old

    The owner or authorized user of the mobile number used to opt in

    10. Contact Information

    For any questions or concerns about these Terms, you can reach us at:
    SOLO® Pool table movers
    Email: support@solo-brands.com
    Phone: 541-207-0220
    Address: 8506 SE 30th Ave,
    Milwaukie OR 97222

    This document was last updated on November 03, 2025