The SOLO® Mission
Our goal at SOLO® Pool Table Movers is to provide the utmost protection for customers throughout the process of moving and servicing their pool tables.
Our goal at SOLO® Pool Table Movers is to provide the utmost protection for customers throughout the process of moving and servicing their pool tables.
Testimonial Solo Pool Table Movers To whom it may concern. To whom it may concern. Today, on Thursday, Oct 15, Alex and his assistant came to our home to install a Simonis 860 cloth on our 9-foot pool table. The two men who were both professional, cordial, and polite did an excellent job installing the Simonis cloth without “waves”. We highly recommend TorontoBilliard.com for reclothing needs. We also would like to thank Solo Pool Table Movers for keeping their word and having another Mechanic company replace and re-install our previously incorrectly installed Simonis cloth. Jeff & Sharene Williams
Since the 1980s, the SOLO® founder has been preoccupied with having a single company in this small industry that would offer customers a positive experience in a business where ethics and standards were substandard.
After almost 30 years of searching to find a solution, SOLO’S persistence and customer dedication has paid off!
We’re there for you when the independents are nowhere to be found. We are dedicated to making your experience a great one! We offer the only real service guarantee in the industry, along with our 7-day-a-week support. We promise to provide a risk-free service so you can enjoy your pool table immediately.
The original goal of the American Billiard Installers Association was to partner with installers around the country that are on the same page in providing better customer service and protection.
Very few installers agreed that there should be some set standard. Their goal was to keep the status quo and not disrupt the substandard conditions of a 100+ year-old industry. But as the world evolved, customers demanded service and protection on their pool table investment and soon the idea was transformed to meet that demand.
Regardless of the acceptance by the installers, the ABIA pushed the guarantee into the marketplace. After 30 years in the industry, one tends to learn how it works and how to improve it. That’s what the ABIA does for customers of pool table services.
Past experience in the industry shows that too many customers weren’t receiving the best services they could. We have seen it all… property damage, missed appointments, excessive rescheduling, poor workmanship, and failure to guarantee work after promised.
At times, installers don’t even answer their calls, leaving customers stranded with issues. All installers say they guarantee their work, but the only guarantee we’ve found is that they charge more money to return to the job and resolve a client’s issue if they show up at all.
This is the very thing that made SOLO® so successful. With SOLO® and the ABIA-backed exclusive, 1-year service guarantee, you can be sure that you are not putting your money at risk because we will always take care of you and make sure you have excellent service no matter what issues you face.
If you own a pool table, you know that it takes some attention to detail to install it correctly, let alone move it. It’s a little complicated and if untrained, you can really damage the table beyond repair.
You deserve the best service coverage. There needs to be someone with flexibility and a desire to put you first and take responsibility for the end result.